Your Salon Management I.Q.

Salon and Spa Performance Tracking: Are you getting the numbers you need out of your current system? Times are changing and the numbers we need to track are changing too. You need to look at new metrics including product sales per client, true retention rates over multiple visits (not the request percentage), retail to service sales ratios, dollars per hour and dollars per client and much more. Plus the information needs to be easy to read, communicate, and get to! Check out the kind of information you can get out of your MIKAL systems. It will amaze you. Does your present system give you………….. 1. At a glance (one click) to see daily sales real time, booking activity, easy to read bar charts and graphs, and 15 other metrics? 2. From any web enabled device can you see sales to the minute and analysis information? Can you get automatic e-mails on day end sales, staff time clock information, and even alerts when a client file is deleted or modified? 3. Do you know your percentage and average ticket for female clients, the number of clients you do not have an e-mail address for, and your most popular zip codes? 4. Do you track average ticket trends for each product and service category over time to make sure you average ticket is growing? 5. Do you look at the new customer and repeat customer retention reports to track retention over 5 client visits? Do you also track who comes back but to different service providers? 6. Do you set goals for each service department and generate the evaluation reports comparing sales to goals? Do you track sales to goals per square foot and per department? 7. Do you have an incentive program for each department manager for achieving goals in their department? Does your system give you reports on the goal achievement and interface with your payroll system? 8. Are you tracking the gift cards and gift certificate sales apart from service and retail sales? 9. Are you using the integrated accounting system to get detailed Profit and Loss statements easily and quickly at month end? Month end means at the end of the month, not weeks later! 10. Do you have budget amounts set up in your accounting system to help direct and control expenses? Do you get budget to actual reports and comparisons to last year? 11. Do you print the paychecks automatically from the system? 12. Have you tied the purchase orders to the vendor invoicing for easy accounts payable and vendor payments? We can help you get a perspective on your business. Start working on your business and not just in your business with MIKAL. Call us for more details at 513-528-5100 or 800-448-5420. The MIKAL Corporation www.mikal.com sales@mikal.com 513-528-5100 800-448-5420