2021 River Village Christmas in Ripley!

RIpley River Village Christmas in Ripley Ohio 45167 is happening Dec. 10-12 2021 Friday Dec. 10 5:30 Library Tree lighting and Friends book sale immediately afterward. Saturday First State Bank hosts SANTA! 9-12 and Studio 28 has the Grinch from noon to 2pm. Crafters are at the Nazarene Hall 9-4, Ripley Museum is open with displays and the Angel Tree, Treats and fun at merchants around town! 7pm is the Community Concert at the Presbyterian Church. Sunday features live Reindeer at the Ohio Valley Manor from 2 to 4pm Come and enjoy the fun, music, shopping and more!

Fred Dengler writes about your Salon and Spa USP - unique selling points

What are your USPs? Your Unique Selling Points are Critical to the Client Experience Clients are looking for more than just “great service”. They want a WOW where they do business. What do you do to WOW the client during every client contact? Your USP’s are your Unique Selling Points that your competition just doesn’t do. You need at least five! The client calls to ask about a service/price: Your offer a $10 gift certificate good for the first visit You have all services described in writing so explanations are consistent You offer a free consultation booking to evaluate the client’s needs Client calls about booking You always offer an upsell item that can be added on at a special price You always offer to confirm with a call/text/e-mail You review the client booking card preferences during the call You use the clients name at least 3 times Client checks in at the front desk Someone opens the front door for them Someone offers to take their coat They are offered a flyer with your current specials They are offered a beverage (in a real mug, flavored coffee, bottled water, etc..) There are fresh flowers at the desk and in the waiting area There are fashion videos playing on the flat screen TV There is a monthly retail give away drawing to sign up for There is a New Client Welcome pack (for new clients) They are given a refreshing warm steamed hand towel with an essential oil They are checked on every 3 minutes during the wait time They are shown to a relaxation room if experiencing spa services If new they are given a salon/spa tour Your restroom is nicer than their bathroom at home Client is greeted by their service provider Service provider gives a good handshake and eye contact Service provider gives a consultation and does problem/fact finding Service provider uses RX retail recommendation pad to formalize the prescription Want to get more USPs? Call your MIKAL Consultant 513-528-5100 or 800-448-5420

Holiday Gift Card ideas for your Salon or Spa from Fred Dengler

With the holiday season a lot of people are asking ways of how to promote business. One way is to give employees gift cards to give out to new people they meet that are not current customers. A gift card for their first visit. This allows the employee to get new customers at a very low marketing cost. Another way is to select the top 4 or 5 customers for each employee and give them a special gift of 4 gift cards that they can give out to friends. Conditions on the card are the friend must be a new customer who has never been into the salon/spa. Create the following inventory items 1. GCARDE – GIFT CARD PROMO EMPLOYEE 2. GCARDC – GIFT CARD PROMO CUSTOMERS DONATIONS ITEM TYPE XA – GIFT CARD SALE PRODUCT CATEGORY – 4? GIFT CARD SALE THE CARD NUMBERS FOR EMPLOYEES WILL BE STARTING AT 900000 IE CINDY – WILL HAVE CARDS 900000,900001,900002,900003,900004 JILL - WILL HAVE CARDS 900020, 900021, 900022, 900023, 900024 DEBRA - WILL HAVE CARDS 900040, 900041, 900042, 900043, 900044 This way you can track the cards by numbers and if you decide to have different ranges for cards or different cards for employees (ie $5 card, $10 card, 5% card, 10% card) each employee will have 20 available numbers and leave plenty of room of future expansion of employees and termination of employees For the customer Christmas cards or any card you would give away as a promotion I would use numbers starting at 700000 Ie Cindy top 5 Customers #23506-Debbie would get cards 700000, 700001, 700002, 700003, 700004 Customer #1257 – Elise would get cards 700005, 700006, 700007, 700008, 700009 Customer # 14971 – Laurie would get cards 700010, 700011, 700012, 700013, 700014 Customer # 1098 – Sherri would get cards 700015, 700016, 700017, 700018, 700019 Customer # 19305 – Donna would get cards 700020, 700021, 700022, 700023, 700024 Cindy’s top customers would get these cards to give as gift to friends who have never been into the salon. As they are redeemed keep the cards and re-use them for next year. Also for any school, church, organization you can use the 700000 numbers This way you can run reports by gift card numbers and also track promotion dollars for your cpa/accountant/bookkeeper and financial reports Call us for more Gift Card ideas at Mikal 513-528-5100 ALSO – don’t forget we can set up on-line gift card purchases for you that integrate with Your Mikal system automatically! All electronic – save 99% of the work and make $$$

FIVE STEP plan to ReStart your Salon or Spa from MIKAL

5 Step Plan Turn your Reluctant and Skeptical Clients into Super Stalwart clients! Do you have the tools in place to not just reopen your business but to resume and grow your business in this challenging new business environment? Okay – so we have reopened. The rush of clients was amazing but now the client flow has slowed. Salons seem to have a clientele divided into three segments. The Stalwarts are the clients that are getting services just like always – the ones that could not wait to get back to the (new) normal. The Skepticals are the clients who are coming in with concerns, limiting their time at the salon, and are reluctant to reschedule when leaving. The Resistants are the group that has just not felt comfortable enough to come back yet. It is rough enough that our hours and staffing are limited. So we have split shifts, expanded hours, done price increases or service charges and other strategies to keep the doors open. These strategies have helped but more has to be done to really resume your business and start to grow your business again. We need to engage the Skeptical and Resistant clients to create visits and increase sales. Here are the 5 Steps and strategies Mikal Software salons are using to resume business and grow their businesses. First let’s make sure we are rewarding our Super Stalwart clients – the one who would risk life and limb to get those services done by you. Fire up your client Loyalty and Rewards program for these clients. Here is how one of our salon/spas restarted the points program when reopening: The Spa Owner says… We instituted our program in June on reopening and the clients LOVE it! We give 10 points for every service dollar and have our flyer posted all over the Spa. We also have emailed 7000 people on our Mikal email list about the new Points program. (Note the support that the spa gives the program with flyers, posted info, and direct email marketing to customers.) We have a program called “Pamper Points”. The first reward is a haircut. This is the department we are building. We printed a Mikal Customer Ranking report for the 6 months before lockdown, and worked out the average dollar amount spent by our clients per year. The rewards are to encourage clients to spend more in addition to rewarding our “big spenders”. Redemptions include: - 10 facials generate enough points for a complementary shampoo, conditioner, style and waxing. - 10 massages generate enough points for a complementary hot oil scalp treatment and paraffin hand and foot treatment. (Pedicure and Manicures are extra) We pay our staff for the services rendered. We also introduced a Couples Night Out. It is a great way to get clients to bring in a second potential client to the Spa. We have this deal on our website and in Mikal software have put in a client type for “Couples Night” so we can mail Text or email them with future specials and events – i.e. makeup events. We are building our makeup division. We emailed this info to clients, too. The Couples Nights are held on our slow nights to control numbers in the salon/spa and also build our slow evenings. We also are now open on Sundays for Couples Afternoon Affairs (lol) and were never open before on Sundays. We are working on teen workshops for the Winter/Spring. They are a great untapped market with disposable income for cosmetics and makeup! Some marketing rules for your Loyalty Points program: - Do not expect the staff to describe the points program to customers. You need to market the points program with a sign in the waiting area, on the stations, with direct mail to customers, and information on your service menu and at the front desk. - Do not allow points to be redeemed for popular services that customers are buying. If you are a full service salon do not allow points to be redeemed for haircuts and hair color. If you are a spa don't allow points to be redeemed for facials or pedicures. Pick services or retail items that you want to move or build along with staff you want to build and set them up as items that can be redeemed. - Have a BIG item that customers who accumulate a ton of points can have. One spa has a special deal for 10,000 points (that's right ten thousand points) that a customer can redeem a morning make over with a limo pickup, flower bouquet, champagne brunch, salt glow massage, make up touch up, and styling service - all done on a weekday morning by 10:00 a.m.! For a customer to get this package they have to have spent $1000.00 on services this year (points are cleared each year) and each service dollar is worth 10 points. The limo and flowers are bartered with local merchants and the salt glow and style costs the spa in payroll $40.00. The service is done on weekday mornings only (slow times for the salt glow and the limo company) and the customer goes off to work or whatever feeling and looking great! - You may want to allow points to be partially redeemed for service or retail items, or you may not. Decide up front if the customer needs all the points or can make a partial payment. - Have the rules and items that can be redeemed printed out and make sure the front desk is scripted on how to describe the program. Role play with the front desk on different questions the customers will ask. Come up with off the wall questions and role play them (your customers will ask some strange questions). If you only allow redemption for certain services at certain times and days make sure that is spelled out in writing. If you can redeem points for retail items be sure to identify the items or lines that are available for point’s redemption. The more time and effort you put into the program up front the easier it will be to administer and the better the staff and customers will like the frequent buyer/points program. So think about how to reward those Stalwart clients. Give them Double Points on slow days/times, Give them points for prebooking the next appointment before leaving. Mikal software executes all these strategies seamlessly and without any effort on your part. Set up the Loyalty Points program in with Mikal if runs automatically!

On-LIne Giftcards with MIKAL - Easy way to make cash

25% of your clients have already done their Christmas shopping - get going on selling on line Gift Cards with MIKAL You will be able to put a button on your web site and FaceBook page so clients can order electronic or plastic gift cards on-line without going to a 3rd party vendor. - Charges will be minimal - just the credit card processing fee percentage - we are amazed at the high rates charged by some of the companies who process the cards. - The module will work with your web site, Google places page, FaceBook page....anywhere you want to put a BUY GIFTCARD button! - Clients can request a plastic card be mailed. You can charge a mailing fee and even add a rush fee for those last minute buyers. All this means more revenue for you. - Mikal does all the set up, integration and you just start checking your bank account for money. So...................... Sale income goes into your salon/spa account directly and is not held for redemption by the gift card provider. You can change web site providers, app providers and others and take your gift card shopping cart with you. All information is generated for you automatically. The gift card is sold, sales in tracked in Mikal, buyer and recipient info is captured and gift card sales and redemption history is updated. You are selling with 24/7/365 availability. Cost is $200 on sale now for option and complete set up Monthly maintenance is $35 Give us a call or Email sales@mikal.com or 513-528-5100

MIKAL Salons and Spas - Use Holiday Giftcards to Grow the Biz!

With the holiday season a lot of people are asking ways of how to promote business. One way is to give employees gift cards to give out to new people they meet that are not current customers. A gift card for their first visit. This allows the employee to get new customers at a very low marketing cost. Another way is to select the top 4 or 5 customers for each employee and give them a special gift of 4 gift cards that they can give out to friends. Conditions on the card are the friend must be a new customer who has never been into the salon/spa. Create the following inventory items 1. GCARDE – GIFT CARD PROMO EMPLOYEE 2. GCARDC – GIFT CARD PROMO CUSTOMERS DONATIONS ITEM TYPE XA – GIFT CARD SALE PRODUCT CATEGORY – 4? GIFT CARD SALE THE CARD NUMBERS FOR EMPLOYEES WILL BE STARTING AT 900000 IE CINDY – WILL HAVE CARDS 900000,900001,900002,900003,900004 JILL - WILL HAVE CARDS 900020, 900021, 900022, 900023, 900024 DEBRA - WILL HAVE CARDS 900040, 900041, 900042, 900043, 900044 This way you can track the cards by numbers and if you decide to have different ranges for cards or different cards for employees (ie $5 card, $10 card, 5% card, 10% card) each employee will have 20 available numbers and leave plenty of room of future expansion of employees and termination of employees For the customer Christmas cards or any card you would give away as a promotion I would use numbers starting at 700000 Ie Cindy top 5 Customers #23506-Debbie would get cards 700000, 700001, 700002, 700003, 700004 Customer #1257 – Elise would get cards 700005, 700006, 700007, 700008, 700009 Customer # 14971 – Laurie would get cards 700010, 700011, 700012, 700013, 700014 Customer # 1098 – Sherri would get cards 700015, 700016, 700017, 700018, 700019 Customer # 19305 – Donna would get cards 700020, 700021, 700022, 700023, 700024 Cindy’s top customers would get these cards to give as gift to friends who have never been into the salon. As they are redeemed keep the cards and re-use them for next year. Also for any school, church, organization you can use the 700000 numbers This way you can run reports by gift card numbers and also track promotion dollars for your cpa/accountant/bookkeeper and financial reports Call us for more Gift Card ideas at Mikal 513-528-5100 ALSO – don’t forget we can set up on-line gift card purchases for you that integrate with Your Mikal system automatically! All electronic – save 99% of the work and make $$$

Come to Camp MIKAL for Salon and Spa owners and managers in September

Camp MIKAL Book Now and Save! Saturday Sept. 19 thru Monday Sept. 21 Enjoy Camp – Learn – Share – Try out options – Meet experts! Camp MIKAL starts with advanced registration at 1pm Saturday Sept. 19 and a Boot Camp system review session from 2pm to 5pm and ends Saturday with a welcome mixer in our Resource room from 5pm to 7pm. Then you can Oktoberfest! Sunday officially starts Camp MIKAL with registration and a hotel buffet breakfast at 8am and Camp Kick-Off at 9am. In the Kick-off we will cover the new SEVEN features and all new Marketing and E-Marketing strategies that will increase sales and build retention. At 5:30pm we will host a party “Stop Wine-ing and Eat Some Cheeze!” with tons of networking, awards, and conversation. Then it is Oktoberfest time! Monday starts with a hotel breakfast and more classes and breakout sessions from 9am to 1pm. There is a box lunch provided and our Resource room will be open till 2pm for hands on work and any final questions. Optional Success Club Tuesday! Call for details – only 10 spots available for the Club Tuesday. Also enjoy ZinZinnati OKTOBERFEST* Dates: September 18 - 21 Location: Downtown Cincinnati - Times: Friday night, Saturday and Sunday Also – Reds Baseball game Sunday 4pm Newport Aquarium – Kings Island – Old Coney d The ZinZinnati Oktoberfest is the most authentic Oktoberfest in the country. The event will be in the Munich Oktoberfest style of large Fest Tents sponsored by our German Beer Breweries. Each tent will have food, beer and music. Rides and Games. There will also be continuous live German entertainment. Free admission. Largest Oktoberfest outside Germany! Bring the family!

Confirm your salon and spa appointments post pandemic

MIKAL Salons and Spas Make sure your Appointment Reminders and confirmations spell out your new Safe Services policies. As we prepare to ReOpen lets make sure we have the emarketing, signage, scripting, and staff all on board for safe and smart operations. Here is an example of the Appointment confirmation/reminder message. THE STAFF AT MIKAL SALON & SPA WOULD LIKE TO REMIND YOU OF YOUR APPOINTMENT..... We have a new Safe Services policy. Please help us create a safe place for you to enjoy your services. When you are parked in our lot please call the front desk and tell them you have arrived. Your stylist will sanitize their station and prepare for your service. Please do not come into the salon until the front desk tells you your stylist is ready and waiting for you at our front door. Please wear a mask and if you like gloves and eye protection. It will not hamper our performance of your service. If you do not have a mask one will be provided that you can take with you after the service. We will also check your temperature at the door. Our staff gets a temperature check 3x a day for your safety. If you have a high temperature your service will have to be rebooked. If you do not wish to pay after the service you can give us your credit card information before or during the service and on completion of your visit you can simply exit the salon. Thank you for your cooperation. Your safety and satisfaction are our primary concerns. Call MIKAL for set up and ReOpening Ideas. You will need to think about opening your book, how EBMA will work, On-Line booking for clients, and other reopening ideas. Also you will need to start a new day and week. There might be a month end and quarter end to do. Check you UpDate log or give us a call. We are available (as always 9am to 9pm Mon-Fri and 9am to 4pm Saturday. Your MIKAL Support Team 513-528-5100 www.mikal.com

Smart Ideas for ReOpening Your Salon/Spa

We hope this message finds you, your team and families all safe and well. As we reopen or plan to reopen here are ideas to consider with you Mikal system: - Staff scheduling: many states are limiting staff and clients in the salons and spas. Remember that you can have alternate week schedules in MIKAL. Schedule half The staff for each Saturday and be open 80 hours a week with 2 shifts. - Automatic Client Service charge: set the system to put a one line service charge on every sale. System Info, Point of Sale, Auto Service Charges – suggest Flat $ rate, per ticket, credit house account – should not be commissionable - Appointment reminders/confirms: change the message to reinforce your new policies for masks, etc.. - Campaigns: set up a new ALLCUST list of email clients and a standard campaign to change a few times a week and blast out to keep clients informed. Idea: use ^fname^ and other embedded commands to personalize the emails and text messages! - Activate the email to assign All Clients credentials to be able to book on-line. Coordinate with MIKAL so you can activate on-line booking in conjunction with your reopening. - Retail generates 40% profit per dollar and services generate 10% per dollar so…have a BIG sale on retail the month you reopen – sell the shelves empty! - If you get PPP and want to rehire desk staff have them remote into MIKAL and work from home confirming client text numbers, phone carriers, and email addresses. Note you can use Windows Remote Desktop to set this up so staff can take control of a computer at work from home. There may be a charge to set up this process. - This is a great time to activate the automatic Up$ell option and have add on services pop up When the clients call or book on line. Get that extra revenue with the influx of clients. We hope these ideas help. We are here to help you with support 9-9 Mon-Fri and 9-4 Sat. Also – you could use this down time to upgrade to Mikal SEVEN and open with our new look! Call us to look into the monthly rental option for our new version, support, on-line booking and Employee mobile app all rolled into one low monthly price. No extra costs – always be updated! Stay safe Your MIKAL Support Team 513-528-5100 www.mikal.com

Ideas for ReOpening your Salon or Spa

Re-Opening ideas from MIKAL Automatic Add-On Charge for MIKAL Point-of-Sale Mikal has a feature that allows the automatic add on of a charge on each sale or each service line item on a sale. This charge can be set up as a flat dollar amount or as a percentage of the service/ticket. Enter a Sale and the Service Charge will appear as an additional line item and also show as a special amount on the payment screen in SIX. Do you need to clear some gift cards to resell them? You can clear All zero balance gift cards in Mikal. Give us a call for details. Staff scheduling: many states are limiting staff and clients in the salons and spas. Remember that you can have alternate week schedules in MIKAL. Schedule half The staff for each Saturday and be open 80 hours a week with 2 shifts. This is a great time to activate the automatic Up$ell option and have add on services pop up When the clients call or book on line. Get that extra revenue with the influx of clients. Appointment reminders/confirms: change the message to reinforce your new policies for masks, etc.. Campaigns: set up a new ALLCUST list of email clients and a standard campaign to change a few times a week and blast out to keep clients informed. Idea: use ^fname^ and other embedded commands to personalize the emails and text messages! Activate the email to assign All Clients credentials to be able to book on-line. Coordinate with MIKAL so you can activate on-line booking in conjunction with your reopening. Retail generates 40% profit per dollar and services generate 10% per dollar so…have a BIG sale on retail the month you reopen – sell the shelves empty! NOW is the time to upgrade your systems and activate the features in Mikal that will help jump start your business as it Re-Opens. Give us a call to get these features going! 513-528-5100 Please note: if you are on a support contract your calls are FREE – if you have chosen per call you will need a credit card when you call us. One call/charge can handle multiple questions – give us a call! Stay safe and thank you for your support – your Mikal Team

Salon and Spa Ideas for the REBOOT of 2020

2020 REBOOT is HERE! We are starting the Half New Year! Don't think New Year's Resolutionsor ReOpening Resolutions, think New Half Year's EVOLUTION Resolutions don't work. The average person keeps them for less than 2 weeks (remember the gym membership, fruit diet, juicer machine etc…). So the wheels will fall off the Resolution train............. Why don't resolutions work? Because it is our human behavior. It is our habit. It is easy. It might even be satisfying. So instead of trying to change behavior why not change the environment, the process, or the system and the behavior will change. So instead let's EVOLVE! Let's look at every system and process in our business and figure out how we can make it simpler, faster, better for staff and clients, and of course more profitable. A few examples: The front desk is an area of on-going frustration. Turn over of staff, poor client service, down time is not used to clean, organize, do confirmations, and retail and rebooking is not a priority. So do we resolve to put as much time into the front desk as needed to change these things? Do we clean house and hire new receptionists? Is that our Resolution, to have a Revolution? Ready to go all Tabitha on the desk? Or the idea from MIKAL.... How about activating EMBA so the future appointment is booked before the client even comes up to the front desk to check out? The Employee Mobil Booking App lets your staff book the client's next appointment on their smart phone with the client at the end of the service! How about embedding the Surveymonkey surveys into the automatic new client and reminder emails and texts MIKAL sends out for you for immediate feedback and ideas on what needs to change to improve the client experience? How about putting in message on hold and call queue option on the phone to auto hold calls if not answered in 2 rings so the front desk can finish sales, rebook, and close retail without interruptions on putting people on hold? - Support system involves giving the upsell offers in your message on hold. - Education needs to happen so staff knows how to handle the call queue option. How about giving a bonus when the receptionist rebooks a client, upsells a service, converts a price call to a booking, and sells NEW retail items to a client? The desk would be rewarded to do the things you want them to do. Sales would increase, retention would go up, and the bonus would increase wages so they would not leave over a fifty cent pay increase from a company down the street. - Support system involves setting spiffs for rebooks, upsells, add on sales in MIKAL. - Education needs to have scripting in place to deliver the offers. - Support system needs to give clients loyalty points for rebooking automatically. How about setting up the receptionist goals so every week they get a report on how they are doing compared to your expectations? If the present desk staff can't embrace these positive steps how about hiring people that are going to embrace your systems? So we Evolve with changes to the systems and the process allowing the people to change their behavior. You can manage the process instead of the people. Why not do this for other areas? Retailing - what can be changed to make retail easy? Professional inventory- what can be put in place to track and fine tune inventory? Stylist behaviors - what can be put in place to reward positive behaviors? Social marketing - what can be put in place to make it automatic and effective? Let's think through these areas and enhance the process and systems. Come to Camp MIKAL Cincinnati Jan. 19-21 and brainstorm these areas - make a plan - make the changes..... There are 5 "slots" left for the seminar. Call and register now 513-528-5100 MIKAL Salon Software

2020 is half over so Salons and Spas lets get going and make some money!

So 2020 is half over. Can you believe it? Wow – business is restarting. Investment is happening. Everyone is back to work and making money. Most important the Frugality Fatigue has kicked in the people are spending. Are they spending with you? Are you enjoying the expansion? Are your profits up? Are sales on the rise? Are you increasing staff and working on productivity? Have you raised your prices in the last 6 months? If the boom has not caught up with you here are some sure fire ways to get on track and make sure you get your slice of the profit pie: First look at your numbers – your Shop performance report should show an increasing trend in average ticket for the last 2 months and 2 quarters. Look at each product class and see where you are having an increase and where you need to concentrate on an increase. Example: if haircuts are trending up but color is not so get the Xris-Xross feature going in the system to cross market the color services to your cut clients. Set up 3 Xris-Xross campaigns to get more business going with your present client base. Now look at staff – your Employee ranking report and especially the Management pages option. Who has the lowest average ticket, the lowest retail numbers and the lowest request rates? Do these employees still have the “we are in a recession” mind set? You need to get them out of it. Do they low performers all cluster in one area of the salon/spa? Relocate them to be next to the top performers. Let them and their clients hear and see what your best performers are up to. Look at each person’s individual sales. Where can you help them with average ticket, or add on services, or better rebooking scripting? Don’t forget that your MIKAL system can also help with these things. Set up MIKAL to offer the pop-up upsells when rebooking, make sure the reminder autopilot marketing is happening to get the clients back in, activate EMBA so staff can rebook clients right at their stations and take some of the pressure off the front desk, Set retail goals and run retail specials to get clients engaged in buying product from you/your staff again. The year is half over – and there is still a half a year to go. Let’s make 2018 a great year. How about your expenses? Have some costs been creeping up? Have you shopped insurance lately? Many business policies have had cost reductions. Are you paying for magazine subscriptions? All you clients surf their smart phones while waiting. Are your distributors giving you their BEST price on products and do you take advantage of the free shipping most offer with minimum orders? Are you carrying products that are not selling? Run your MIKAL Inventory Ranking report and eliminate the slow movers. Have a BIG summer sale! Call MIKAL 513-528-5100 for more money saving and income producing tips and ideas. We can help. Come to Camp MIKAL Vegas at the end of this month July 29-31. Get your business on track. Share, learn, network. Plus it is VEGAS! Call MIKAL for a reservation. There are a few spaces left. Book your $69 room at the Tuscany Casino Resort www.tuscanyLV.com.

MIKAL 7 released at Camp MIKAL

This coming Camp MIKAL Vegas! Mikal salon and spa clients will be treated to the release of MIKAL 7 software. MIKAL 7 in the seventh major upgrade to the software system since it's creation in 1982. Java based with cloud and multi-platform capabilities the new salon and spa software is a leap forward in technology for the beauty industry. Attendees to the 32nd annual salon and spa software customer meeting, Camp MIKAL, will be amazed and excited about the new capabilities and look of MIKAL 7 software. The new JAVA based product is just in the release phase for hundreds of salons and day spas around the United States. Bob Iles, head programmer for Mikal, stated that “the new version has been in development for over four years and represents thousands of hours of programming time and input from our salon client base”. Reactions from the clients attending Camp Mikal were positive and salon owners were eager to get on the upgrade list. John Fong of La Luna Salon in Toledo said “Mikal has a winner with 7” and Jacob Brickman of Rene Delyn Salon in Dover Delaware said his staff “will love the new graphics and fast reporting abilities of 7”. MIKAL 7 is a complete point of sale and booking system for salons and spas and includes interfaces to QuickBooks, ZeeZor, WebAppCloud, Demandforce and other industry software partners. See more details at the Mikal web site and read the blog at www.mikal.com . Contact MIKAL at 513-528-5100 or sales@mikal.com.